Customer Service Policy
- Shipping and handling
Shipping and handling cost for each order is four (USD) dollars. Unless otherwise, specified. Orders over 12 dollars or more, is given the option for free shipping. If you want free shipping, the option will be available for orders over 12 dollars or more. Please allow up to 1 business day to process and pack your order. Orders are shipped on business days only. Business days are Monday through Friday, excluding public holidays. Delivery times estimations are typical 1 to 3 days. Unless, we have a higher volume of sales and then shipping can be delayed. You may choose to upgrade the shipping method for faster delivery, if offered at the time. Not all delivery methods are available to all areas.
- Security & Privacy
All orders placed on EricDeon.com, are secure and safe. Protected by SSL encryption. We don’t share your personal data with anyone. We process payments from our on-line store through Paypal. Does that mean you have to have an Paypal account to check out? No. If your uncomfortable entering your credit card information online, we can accept your order by phone. Please call us at, 1-800-384-9110.
- Returns & Replacements
We want you to be 100% satisfied with everything from EricDeon. If you have a problem with a product for any reason. Please notify us asap. There is a 7-day return policy on any unopened items. 7 days from the day the product was delivered to you. The buyer has to pay for return shipping.
- Payment, Pricing & Promotions
We accept American Express, MasterCard, Visa, Discover and PayPal with a U.S. billing address. Your credit card will be charged on the date you made the purchase.You will receive a confirmation of your order. If you have a promotional coupon code that can be redeemed, please enter the offer code upon checkout. If you would like to receive opportune promotions often, please join our mailing list.
- Viewing Orders
Once your registered at EricDeon.com and log in your account, you will be able to review your order history.